Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment providers)
• Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited
• Date and time of your visit
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate regarding orders and inquiries
• Improve our website and customer experience
• Send promotional emails and offers (only if you choose to receive them)
• Prevent fraud and maintain website security
• Comply with legal obligations

3. Cookies

Our website uses cookies and similar technologies to:

• Keep your shopping cart active
• Remember your preferences
• Analyze website traffic
• Improve website performance
• Deliver relevant marketing content

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Payment Information

We do not store your complete payment card details on our servers. Payments are processed through secure third-party payment providers using industry-standard encryption.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

• Shipping and delivery companies
• Payment processors
• Website hosting providers
• Analytics and marketing service providers
• Government or legal authorities when required by law

These providers are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable methods to safeguard your data, no internet transmission or electronic storage system is completely secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your personal data

To exercise these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this policy, please contact us:

• By email: [email protected]
• By phone: +961 71 392 611
• Beirut, Lebanon

You can also reach us through our contact page.